Channel of submission

Requests for information under the Code on Access to Information may be forwarded to the Access to Information Officer of this Department through the following means:

  1. By completing an application form (see Note below on how to obtain the physical application form).  The completed application form is to be submitted to this Department by mail, fax or in person to the following address:

    Access to Information Officer Chief Executive Officer (Administration)
    Telephone Enquiry Number 2867 5781
    Fax No. 2869 0169 / 2521 3379
    Address General Administration Section
    Food and Environmental Hygiene Department
    44/F., Queensway Government Offices
    66 Queensway, Hong Kong
    Office hours (request for physical application form and submission of applications) Monday to Friday 8:45 a.m. to 1:00 p.m.

    2:00 p.m. to 6:00 p.m.
    Saturday, Sunday and Public Holiday Closed
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  2. By mailing a letter to this Department to the address indicated above.
  3. By completing an electronic application form (the e-Form) [下載電子表格], and then submit it to this Department electronically.
  4. By completing the online form [] either with an activated "iAM Smart+" account which enables digital signing function or a valid personal digital certificate.

Note: How to obtain the physical application form

If a request is to be made through a physical application form, you may download the form (in PDF format) from this website (download application form).  Please print and complete the application form for submission to this Department by post, fax or in person via the address indicated above.

Alternatively, the physical application form may be obtained from:

  1. the Reception Counter of the General Administration Section of this Department located on 44/F, Queensway Government Offices, 66 Queensway, Hong Kong during the office hours indicated above; or
  2. the District Environmental Hygiene Offices (DEHOs) of this Department which are located throughout the territory (please refer to the hyperlink showing the addresses and office hours of various DEHOs).