Introduction

Temporary Storage Service for Cremains in government facilities is a transitional arrangement. The cremains of any person meeting concerned criteria are eligible to apply for being kept in the temporary storage facility for cremains of the Food and Environmental Hygiene Department (FEHD). Upon completion of the cremation of any human remains in any Government crematorium, the cremains may be temporarily stored at such crematorium for any period not exceeding 2 months free of charge. If the temporary storage service is still needed upon expiry, applicant may apply for cremains transfer service to transfer and keep cremains in the temporary storage facility at Kwai Chung Crematorium of FEHD. At present, the temporary storage facility for cremains in Kwai Chung Crematorium is limited to storage of cremains bags only (cinerary urns are not accepted) while the temporary storage facility in Wo Hop Shek Crematorium is limited to storage of cinerary urns only (cremains bags are not accepted). The storage period for application of temporary storage service for cremains, which is extendable, is either 3, 6 or 12 months. The monthly charge is $80.

The cremains of any person meeting the following criteria are eligible for being kept in the temporary storage facilities for cremains of FEHD:

Application for Temporary Storage Service for Cremains

For applying the temporary storage service for cremains, the applicant has to fill in the Application for Temporary Storage Service for Cremains, Application for Extension of Temporary Storage Service for Cremains or Application for Retrieval of Cremains under Temporary Storage Service as appropriate and submit in person together with the required documents to one of the following Cemeteries and Crematoria Offices. For submission by post / fax (Fax No.: 2765 6402) / email (cc@fehd.gov.hk), only copies of the required documents are required. This Department will verify the concerned documents when interviewing the applicant. Please refer to Notes of the relevant application form for details.

  1. Application for Temporary Storage Service for Cremains
    1. The applicant has to produce the following documents (i.e. items i & ii & iii; or items i & ii & iv):
      1. a copy of his or her own identity card; and
      2. a copy of the identity card of the deceased; and
      3. a copy of the Permit to Take Away Cremated Ashes or Certificate of Cremation of the deceased [This is not applicable to applicants who have already applied for cremains transfer service.]; or
      4. a copy of the document(s) proofing the cremains of deceased were interred in a private columbarium in Hong Kong prior to the submission of application (e.g. "commencement of ash disposal notice" issued by the private columbarium concerned, the sale and purchase agreement signed with the private columbarium, etc.). Otherwise, the applicant shall make a declaration in the course of interview with FEHD staff in confirming the cremains of deceased were interred in a private columbarium in Hong Kong prior to the submission of application.
    2. Submit the completed form of Application for Temporary Storage Service for Cremains together with the copies of the above documents and place into the drop box for collection of Application Forms for Temporary Storage Service for Cremains in one of the following offices. After vetting concerned application, staff of FEHD will make an appointment with the applicant for verifying the supporting documents and processing the application. The date of commencement of the storage period for temporary storage service for cremains will be assigned by FEHD. FEHD will normally grant approval within 10 working days after receiving the application.
  2. Application for Extension of the Service
    1. The applicant has to be the original applicant of the concerned temporary storage service for cremains.
    2. The applicant has to produce the original of his/her HKID card.
    3. Submit the completed form of Application for Extension of Temporary Storage Service for Cremains at Kwai Chung Crematorium together with the original of the above document not less than 14 days before the expiry of the approved temporary storage period for cremains to one of the following offices.
  3. Application for Retrieval of Cremains under Temporary Storage Service
    1. The applicant has to be the original applicant of the concerned temporary storage service for cremains.
    2. The applicant has to produce the original of his/her HKID card.
    3. The applicant has to produce the original of the receipt for temporary storage service.
    4. Submit the completed form of Application for Retrieval of Cremains under Temporary Storage Service together with the original of the above documents not less than 14 days before the intended date of retrieval to one of the following offices.

The Addresses of Cemeteries and Crematoria Offices:

  1. 1J Wong Nai Chung Road, Happy Valley, Hong Kong.
    Enquiry telephone number: 2570 4318
    Fax number: 2591 1879
  2. Upper Ground Floor, 6 Cheong Hang Road, Hung Hom, Kowloon.
    Enquiry telephone number: 2365 5321
    Fax number: 2176 4963
  3. 1/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon.
    Enquiry telephone number: 2150 7502
    Fax number: 2765 6402