“Chatbot – Ask Ah Tak” is a chatbot service available on the Food and Environmental Hygiene Department (FEHD) website, designed to help the public quickly obtain information on frequently asked questions about restaurant licence applications.
This chatbot is a fully automated program that can respond to user enquiries instantly and provide basic reference information. However, as the system is continuously learning and being optimized, its responses may not always be completely accurate or cover all scenarios. For further enquiries, it is recommended to contact the FEHD Licensing Offices or the Restaurant Licensing Resource Centre directly for accurate information.
“Chatbot – Ask Ah Tak” supports Traditional Chinese, Simplified Chinese, and English. Users can select their preferred language at the top right corner of the website to interact with the chatbot.
[How to Use]
- Click the “Chatbot – Ask Ah Tak” icon at the bottom right corner of the screen;
- Enter your question, or select from the popular enquiries;
- The system will instantly provide a reference answer or relevant webpage links to help you further understand the information you need.
[Privacy Protection]
To safeguard users' personal data, “Chatbot – Ask Ah Tak” will not request users to provide any personal identifiable information during the conversation. Please do not provide your name, contact details, or any other personal identifiable information when interacting with the chatbot.
“Chatbot – Ask Ah Tak” is used to answer common questions from the public about restaurant licence application and will not handle reports. For reports, please call 1823. You may also make general inquiries or reports via email (enquiry@fehd.gov.hk) or electronic reporting form (https://www.fehd.gov.hk/english/enquiry/enquiry.html).