• On 6 November 2024, the Food and Environmental Hygiene Department (FEHD) held an award ceremony at Lai Chi Kok Government Offices for Property Management Agents (PMAs) participating in the Scheme of Participation by the PMAs in Tackling Dripping Air-conditioners (the Scheme), as well as members and organisations of the local community participating in the pilot enforcement operation, to recognise the unwavering efforts and assistance of the PMAs, as well as members and organisations of the local community in handling complaints about dripping air-conditioners in 2024.

• At the ceremony, Mr YIU Kai-cheuk, Arsene, JP, Acting Director of Food and Environmental Hygiene, expressed his gratitude to the PMAs for their pro-active participation in the Scheme by following up on and resolving numerous complaints about dripping air-conditioners in 2024, and commended them for their outstanding performance.  Through the provision of quality customer services, the PMAs have maintained a harmonious relationship with the residents in an effective manner and enhanced the interaction and co-operation among them, thereby providing assistance in identifying the source of dripping and expediting the resolution of dripping air-conditioner issues in an effective manner.  Meanwhile, he also thanked members and organisations of the local community for their relentless efforts and assistance in identifying the source of dripping from air-conditioners during the pilot enforcement operation, and for carrying out publicity and education campaigns in the community in a pro-active manner, to remind members of the public to properly address the dripping air-conditioner issues and avoid causing nuisance to others.

• The PMAs, as well as members and organisations of the local community all play an important role in addressing issues such as dripping air-conditioners and other environmental hygiene matters.  The FEHD looks forward to further enhancing the co-operation with them so as to create a better living environment for members of the public.

• The PMAs and organisations presented with awards in the ceremony are as follows (in no particular order):

  Discovery Bay Services Management Limited

  Hong Yip Service Company Limited

  Kai Shing Management Services Limited

  Urban Property Management Limited

  Guardian Property Management Limited

  Ever Rich Management Limited

  On Wing Property Management Company Limited

  Honor Fame Management Limited

  Show Security Home Property Management Shares Company Limited

  Synergis Management Services Limited

  Kerry Property Management Services Limited

  China Overseas Property Services Limited

  MTR Corporation Limited – Hongway Garden

  China Resources Property Management Limited – Wing Tat Commercial Building

  Austria Property Management Limited – Kiu Kwan Mansion

  The Incorporated Owners of Yick Fat Building

  The Incorporated Owners of Fok Cheung Building

  The Incorporated Owners of Mirador Mansion

  The Incorporated Owners of Wing Wah Buildng

  Property Care Management Services Limited – Cheong Lok Mansion

  Hong Yip Service Company Limited – Tsuen Wan Plaza

  Nan Fung Property Management – Summit Terrace

  Care Teams (Yuen Long) – M01 Fung Nin

  Care Teams (Yuen Long) – M02 Yuen Long Centre

Photos of the Awards Ceremony

• Mr YIU Kai-Cheuk, Arsene, JP, Acting Director of Food and Environmental Hygiene, delivering a thank you speech to representatives of the PMAs and members of the local community
  
  
  
  
• Mr YIU Kai-Cheuk, Arsene, JP, Acting Director of Food and Environmental Hygiene (centre), in a group photo with representatives of the award-winning PMAs
  
  
• Mr WAN Chi-shun, Assistant Director (Operations) 1 (centre); Mr KWOK Ming-gon, Yuen Long District Environmental Hygiene Superintendent (fourth left); Mr NG Kwok-lun, Wilson, Tsuen Wan District Environmental Hygiene Superintendent (fifth left); and Mr CHEUNG Wing-kai, Acting Sham Shui Po District Environmental Hygiene Superintendent (fifth right), in a group photo with representatives of the award-winning PMAs
  
  
• Ms MAK Mei-yee,Yau Tsim Mong District Office Liaison Officer-in-charge (Building Management 1) (first right); Ms SUEN Chi-man, Member of Yau Tsim Mong District Council (second right); as well as Mr TAM Yun-wah and Mr WONG Kwok-keung, Members of Yau Tsim Mong Area Committee (centre and first left), in a group photo with representatives of award-winning organisation in Yau Tsim Mong District
  
  
• Mr LO Siu-kit, MH, JP, Chairman of Tsuen Wan District Fight Crime Committee (second right), and Mr Chan Kam-hong, Tsuen Wan Rural Committee Welfare Officer (second left), in a group photo with representatives of the award-winning organisation in Tsuen Wan District
  
  
• Mr SIU Long-ming, MH, Chairman of Yuen Long District Fire Safety Committee (third right), and Mr TSANG Wai-hoi, Yuen Long District Office Liaison Officer-in-charge (Town 1) (second right), in a group photo with representatives of the award-winning organisation in Yuen Long District
  
  
• Ms LEE Ching-har, Member of Eastern District Council (first right); Ms CHAN Wan-chu, Pelene, Member of Aldrich Area Committee (Eastern) (second left); and Ms TSANG Cheuk-yi, Member of Eastern District Council (third left), in a group photo with representatives of the award-winning organisation in Eastern District
  
  
• Ms LAU Pui-yuk, MH, Member of Sham Shui Po District Council cum Chairman of Food, Environment and Hygiene Committee (fourth left), and Ms FUNG Yi-ching, Janice, Assistant District Officer (Sham Shui Po) 2 (third right), in a group photo with representatives of the award-winning organisation in Sham Shui Po District
  
  
• Dr WONG Sin-man, Mandy, Member of Central and Western District Council (second right), and Mr CHAN Wai-chuen, Founder Chairman of Western District Senior Police Call cum Honorary Advisor (third right), in a group photo with representatives of the award-winning organisation in Central and Western District
  
  

Snapshots of the ceremony