Arrangement of Cremation Booking and Cremation Services under Inclement Weather Condition
(1) Services Provided by Cremation Booking Offices
Tropical Cyclone Warning Signal No. 8 or above
When Tropical Cyclone Warning Signal No. 8 or above is in force, services at the cremation booking offices will be suspended.
In general, the services will be resumed in 2 hours after the lowering or cancellation of the warning signal No. 8. In case the warning signal is lowered or cancelled within 2 hours before the close of office, services will be suspended for that day.
Black Rainstorm Warning Signal
If Black Rainstorm Warning Signal is issued in the morning before the opening hours of the office, the services will be suspended while the warning signal is in force. If the warning signal is subsequently cancelled, the services will be resumed in 2 hours after the cancellation of the warning signal.
If the warning signal is issued during office hours, the services will continue until the close of office.
(2) Online Cremation Booking System
The arrangement for the Online Cremation Booking System under inclement weather condition, please refer to the notice or special announcement posted in cremation booking website.
(3) Cremation Services Provided by Crematoria
Under inclement weather condition, such as hoisting of Tropical Cyclone Signal No. 8 or above, or Black Rainstorm Warning Signal, crematoria managed by the Food and Environmental Hygiene Department will continue to provide cremation service to the public who had booked cremation session within the service hours.
For enquiry on cremation booking services, please contact staff of cremation booking office.
For enquiry on crematorium services, please contact staff of the concerned crematorium office.