To further assist the public in using the service, starting from 3 March 2014, the Food and Environmental Hygiene Department (FEHD) extends the online cremation booking service hours to 24 hours a day from 9:15 a.m. on Mondays to 12:30 p.m. on Saturdays (except Saturday afternoons, Sundays and Public Holidays). Service hours of the Hong Kong Cremation Booking Office and Kowloon Cremation Booking Office (Cremation Booking Offices) of the FEHD remain unchanged.
The existing arrangement to provide cremation sessions within 15 days after the application date would be maintained. That said, the Cremation Booking Offices and the FEHD webpage would release cremation sessions of the next 15th day as well as those unreleased cremation sessions of the preceding day(s) due to holidays in parallel at 9:15 a.m. on each working day. In addition, the arrangement to provide extra cremation sessions within the office hours of the Cremation Booking Offices would continue.
Please note that in case the service of the Cremation Booking Offices is suspended due to hoisting of the Tropical Cyclone Warning Signal No.8 or above or Black Rainstorm Warning Signal at 9:15 a.m., the online cremation booking service would also be suspended until the Cremation Booking Offices re-open again. The online cremation booking service would continue under other inclement weather conditions.
Hong Kong Cremation Booking Office
18/F, Wu Chung House, 213 Queen's Road East, Wan Chai, Hong Kong
Kowloon Cremation Booking Office
1/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon
21 February 2014