• Trilingual Telephone Hotline System on Food Safety and Environmental Hygiene
• Certification of Food for Export
• Re-export of Frozen Meat to the Mainland
• Import Control of Food into Hong Kong
• Food Law
• Food Surveillance/Inspections
• Import Inspection of Live Food Animals
• Certification of Food of Animal Origin for Export
• Investigation of Food Premises involved in Food Borne Diseases
• Food Safety and Control
• Food Hygiene
• Genetically Modified Food
• Nutrient Information Inquiry System
• HACCP System
• Seasonal Food Safety Tips
  

II. Environmental Hygiene

Hygiene

• Ventilating System
• Abatement of Sanitary Nuisances
• Drainage Pipes
• Food Complaints
• Prosecutions
• Sanitary Nuisances
• Testing of water samples
• Chlorination of wells

Pest Control

• Mosquitoes
• Flies
• Rodents
• Bees and Wasps
• Other pests

Cleansing

• Bills and Posters
• Contractual Cleansing Services
• Complaints & Enquiries on Cleansing Matter
• Desludging Services
• Dog Latrines / Dog Excreta Collection Bins
• Law and Enforcement
• Litter / Refuse Containers
• Nightsoil Collection
• Public Bathhouses / Toilets / Aqua Privies
• Public Refuse Collection Points
• Recyclable Waste Collection
• Refuse and Junk Collection
• Street Cleansing and Washing

Licensing

Food Business Licences

• Bakery
• Factory Canteen
• Food Factory
• Fresh Provision Shop
• Frozen Confection Factory
• General Restaurant
• Light Refreshment Restaurant
• Marine Restaurant
• Milk Factory
• Siu Mei & Lo Mei Shop
• Cold Store

Trade and Other Licences

• Commercial Bathhouse
• Funeral Parlour
• Liquor / Club Liquor
• Offensive Trade
• Places of Public Entertainment
• Swimming Pool
• Undertaker's
• Slaughterhouse

Restricted Food / Drinks Permits

• Milk
• Non-bottled Drinks
• Frozen Confection
• Chinese Herb Tea
• Cut Fruit
• Sashimi
• Sushi
• Oyster to be eaten in its raw state
• Foods sold by means of a Vending Machine
• Live fish
• Shell fish
• Meat to be eaten in its raw stateƒÜ

Trade and Other Permits

• Karaoke Establishment Permit

Markets

• Auction Rules and Terms for Letting Market Stalls
• Name and Address of Public Markets
• Opening Hours of Public Markets
• Succession to Market Stall Tenancy Agreements

Hawker Licensing and Control Services

• Licensed hawker management and general instructions
• Restrictions on issue of hawker licences
• General guideline on issue of hawker licences
• Alignment Policy for the Itinerant Hawker Licence
• Ex-gratia payment scheme for voluntary surrender of Fixed pitch (Cooked Food or Light Refreshment) Hawker Licence
• Succession to and transfer of hawker licences
• Multiple holding by one family of hawker licences and various market and commercial tenancies by one family
• Cancellation of fixed pitch hawker licences for non-operation or non-personal operation
• Appointment of a deputy to a fixed pitch hawker licence-holder
• Assistants to hawker licence-holder
• Control of licensed hawkers
• Control of unlicensed hawkers
• Legislation
• Common guidelines on hawker licensing

Cemeteries & Crematoria

• Introduction to Cemeteries and Crematoria Services
• Exhumation of Graves outside Gazetted / Authorised Cemeteries
• Mass Exhumation
• Booking of Cremation Service
• Application for Allocation of Niche
• Import and Export of Human Remains
• Disposal of Imported Cremated Ashes
• Disposal of Unclaimed Dead Bodies
• Notes on Burial Services
• Notes on Cremation Services
• Charge-free Scattering of Cremated Human Ashes in Gardens of Remembrance
• Scattering of Cremated Human Ashes in Hong Kong Waters

Meat Inspection

• Meat Inspection
• Regulations on slaughtering

III. Administration and Development

General Administration

• Accommodation / Building Management
• Councils / Committee / Meeting
• Complaints / Referrals / Enquiries
• Information Technology / Office Automation
• Instructions / Regulations
• Legislation
• Maintenance / Works
• Office Administration
• Reports / Survey / Statistics
• Security / Emergency
• Uniform
• Delegation of Authority

Appointments

• Recruitment
• Terms of Appointment
• Promotion
• Acting Appointment

Discipline

• Commendations & Awards
• Discipline & Conduct
• Pensions & Gratuities/Termination of Service

Personnel

• Acceptance of Advantages / Conflict of Interest
• Advance of Salary
• Allowances
• Employees' Compensation
• Housing Benefits / Staff Quarters
• Leave
• Medical and Dental Benefits
• Outside Work
• Passages
• Personal Data Privacy
• Provident Fund
• Staff Relation and Staff Welfare
• Training (for General Grades Staff and Senior Staff)

Transport

• Types of Vehicles (Refuse Collection & Special Purpose Vehicles)
• Transport Management Information System
  • vehicle inventory
  • vehicle establishment, strength, distribution and deployment
  • staff establishment, strength, distribution and deployment
  • traffic accident statistics
  • vehicle age profile
• Transport Section Organization Chart
• Vehicle Procurement statistics
• Planning standards on vehicular access for Refuse Collection Points

Establishment

• Creation / Deletion / Review of Posts
• Departmental Establishment Committee / Committee to Oversee Engagement of NCSC Staff
• Organization Chart
• Manpower Plan
• Statements of Establishment and Strength

Finance & Accounts

• Actual Expenditure (by subhead)
• Actual revenue (by subhead)
• Expenditure estimates
• Fees and Charges
• Revenue estimates
• Loan fund

Supplies

• Anticipated major purchases
• Tender results
• Procurement statistics
• New tender notice
• Standard stock items held in FEHD stores

Management Services, Survey and Statistics

• Management Services Studies
• Value-for-Money Studies
• Departmental Form Vetting
• Statistical Surveys
• Statistical Reports

Training

• Food and Environmental Hygiene Training
• Hawkers and Markets Management Training
• General Training

Quality Assurance

• Statistics on regulatory inspection of departmental services and staff misconduct complaint investigation

Planning & Development

• Information on Public Works Programmes
  1. By works nature
     • Environmental Hygiene
     • Markets
     • Cemeteries and Crematoria
       
       
  2. By Districts
     • Hong Kong Region
       • Eastern
       • Wanchai
       • Central
       • Western
       • Southern
       • Islands
     • Kowloon Region
       • Yau Tsim
       • Mongkok
       • Shamshuipo
       • Kwun Tong
       • Kowloon City
       • Wong Tai Sin
     • New Territories Region
       • Yuen Long
       • Tuen Mun
       • Tai Po
       • North
       • Shatin
       • Sai Kung
       • Tsuen Wan
       • Kwai Tsing

Public Information and Education

• Publicity materials
• Photographs
• Press Releases

Pest Control

• Prevention and Control of Pests and Vectors